This section describes Providence's (referred to as "us," "we," and "our") policy with regard to information collected from visitors to our website. Please read this information carefully before accessing any part of our website.
As a fundamental rule, we recognize and respect the privacy of visitors to our website, and we do not collect any personal information from visitors unless that information is voluntarily supplied by the visitor. Personal information means information such as your name, address, phone number, or email address. We are providing this Policy to better explain our online information practices and the way we may collect and use information from you, so your privacy may be better protected.
We will only have personal information about you if you voluntarily decide to provide it to us. In order to improve the content and usefulness of our website, we may employ the use of "cookies" (explained in more detail below) to track non-personal, non-identifying information about the visitors to our website.
The primary purpose of this website is to provide information concerning our products and services, to allow visitors to request further information, and to provide warranty services to our homeowners. There are several areas within the website where you may voluntarily provide information about yourself, such as an online information request form or by registering to receive additional information or services. The following describes how that voluntary information is used, who has access to the information, and security measures in place to protect that information.
Providing Information to Providence
Our website provides visitors with an online form which the visitor can use to request information about the community. In order for us to respond to your request, we do ask you for certain personal information on the online form. The use of these online forms is completely voluntary. Visitors to the website may navigate the entire website without using any of these features or providing any information.
How Information is Used
If you choose to identify yourself by filling out one of the online forms, the information you send is maintained by us so that we can respond to your question or inquiry, or to provide the requested warranty service, as the case may be. Any information sent to us is not shared with anyone outside of our company and its affiliated divisions or affiliated agencies, except in the case of a warranty service request, which is shared only with the contractor, warranty administrator, or maintenance company which will perform the warranty service. If your personally identifiable information changes (such as your phone number), or if you no longer want us to maintain your information, this can be accomplished by clicking the unsubscribe link at the bottom of any email correspondence received from Providence.
Non-Personal Information Collection and Cookies
The only information we automatically collect and store during your visit to our website is non-personally identifiable information such as the location of your Internet service provider, Internet protocol address, the browser and type of machine you are using, the website that referred you to us, the pages you request and the date and time of those requests. This information is compiled and cannot be attributed to your individual computer.
Links to Other websites
Storage of Information and Security
Information sent to us is stored as a secured log file housed on the Web, and sent via email to those persons involved in responding to your question, inquiry, or warranty service request.
You should know that information sent over the Internet, whether by email or by using one of our online forms, is not necessarily secure against interception. Therefore, we cannot be responsible for interception of your information. If your communication involves sensitive information, you should send it by fax or postal mail to the number and to the appropriate address posted on this website.